Privacy Policy

Jigsaw Business Group Ltd is part of the Jigsaw Business Group which includes the wholly owned subsidiaries of: 

  • Jigsaw Business Improvement Services BV. 
  • Jigsaw Sustainable Solutions Limited. 
  • Jigsaw Digital Systems Limited.  

This privacy policy will explain how our organisation uses the personal data we collect from you. 

Topics: 

  • What data do we collect? 
  • How do we collect your data? 
  • How will we use your data? 
  • How do we store your data? 
  • Marketing 
  • What are your data protection rights? 
  • Privacy policies of other websites 
  • Changes to our privacy policy 
  • How to contact us 
  • How to contact the appropriate authorities 

What data do we collect? 

We collect the following data: 

  • Personal identification information (Name, email address, phone number, address, etc.) 
  • Information via our Jigsawsafe application – please see Jigsaw Assist privacy statement.   
  • Information for the purposes of recruitment activities – please see recruitment privacy statement 
  • Payment data 

How do we collect your data? 

You directly provide us with most of the data we collect. We collect data and process data when you: 

  • Register online, place an order for any of our products or services. 
  • Voluntarily complete a customer survey or provide feedback  
  • Use or view our website via your browser’s cookies. 
  • Engage with us via our application Jigsawsafe or Jigsawsafe Assist.   
  • Make an online payment 

We may also receive your data indirectly from the following sources: 

  • An Original Equipment Manufacturer or Service Provider who has a direct contract with you and who has engaged our organisation to carry out services for you on their behalf.  

How will we use your data? 

We collect your data so that we can: 

  • Process your order, manage your account. 
  • Email you with special offers on other products and services we think you might like. 
  • Enable the provision of services. 

We will share your data (unless you advise us otherwise) with our partner companies so that they may offer you their products and services. 

  • Jigsaw Sustainable Solutions Limited 
  • Jigsaw Digital Services Limited  
  • Jigsaw Business Improvement and Technical Services BV 

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent activities. 

How do we store your data? 

We securely store your data on a secure server 

We will keep your data for 12 months. Once this time period has expired, we will remove your data by permanently deleting it from our secure server. 

Marketing 

We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. 

  • Jigsaw Sustainable Solutions Limited 
  • Jigsaw Digital Solutions Limited 
  • Jigsaw Business Improvement and Technical Services BV 

You have agreed to receive marketing, but you may always opt out later 

You have the right at any time to stop our company from contacting you for marketing purposes or giving your data to other members of the company group. 

If you no longer wish to be contacted for marketing purposes, please email STOP to gdpr@jigsawbusinessgroup.com  

What are your data protection rights? 

Jigsaw Business Group would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. 

The right to erasure – You have the right to request that we erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions. 

The right to object to processing – You have the right to object to us processing your personal data, under certain conditions. 

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. 

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request complete information you believe is incomplete. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact via our email: gdpr@jigsawbusinessgroup.com  

Privacy policies of other websites 

The website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st March 2024. 

How to contact us 

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at: gdpr@jigsawbusinessgroup.com  

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. 

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