A highly organised and adaptable Operational Compliance Lead with extensive experience managing complex projects and coordinating multi-functional teams across recruitment, compliance, and service delivery. At Jigsaw Sustainable Solutions, Michelle leads operations to ensure projects are delivered on time, within scope, and to budget—overseeing everything from vendor coordination and resource allocation to performance tracking and client communications.

With a background spanning over two decades in recruitment, customer service, and operational roles—including positions at Centre for Health and Disability Assessments, Lifeways Group, and Carewatch UK— she brings a strong track record of stakeholder management, regulatory compliance, and process improvement.

Skilled in project planning, EHSQ management, and service excellence, Michelle is committed to delivering measurable results and ensuring customer satisfaction through robust systems and continuous improvement.