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Driving Change : Delivering Results

Van Driver / Service Technician  

Job description 

Reporting to the Project Manager – Software / Hardware Warranty and Service 


  • Driving vehicle in a safe manner according to UK/local traffic regulations 
  • Support weekly activity meeting to discuss and plan forecasted workload 
  • Define best routes for weekly travel to customers locations 
  • Keep vehicle clean & tidy, ensure well maintained (fuel, oil, water etc) and ready to drive 
  • Assist with loading of items into van and unloading returned items into warehouse 
  • Ensure items and all equipment is secure and safe within vehicle before driving 
  • Ensuring all Goods in Transit paperwork is correct and present for any journey 
  • If required, using our digital app to complete required customer job tasks 
  • Making sure customer is happy with work completion and location is left as it was found. If required, allow customer feedback via our digital app. 
  • Informs Project leader if any issues occur which may impact the planned visits to customers locations, if requested update contact and update customers with visit times. 
  • Informs Project leader of any issues/restrictions that may impact safe completion of planned job activity. 
  • When in office, support customer calls to identify future job activities 
  • When in office, updating jobs completion status on required data sheets 
  • Assist in unloading item deliveries into Jigsaw warehouse, stacking in warehouse and recording goods received. 
  • Other office or site-based tasks as required 
  • Represent the Jigsaw Business Group at all times 

 Skills / capabilities 

  • Good communication skills 
  • Courteous / polite / patient with all external customers 
  • Keep records of mileage, fuel used, and any other purchases required with receipts 
  • Being Punctual  
  • Excellent driving skills 
  • Awareness of safety procedures, and keeps safety in front of all activities 
  • Able to meet deadlines 
  • Ability to work under pressure 
  • Physically fit