Category : Jigsaw Business Improvement

How a Global Airline Let Down 25,000 Holiday-makers

Maintaining a positive relationship with your customer base is becoming an increasingly important factor to building a successful business. This can be achieved through providing a quality service to your customers. The importance of this action is noted when considering that a happy customer is often a loyal customer. Therefore, it is important to acknowledge…

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10 Shocking Project Management Statistics

Projects are responsible for achieving planned objectives and are usually deemed successful once they have achieved these, within an agreed timescale and budget. Project management differs from just ‘management’ as it has a final deliverable and a finite timespan, unlike management (an ongoing process). Excellent project management is essential for the success of any business,…

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