Steve Spratt

CEO & Director


Steve’s depth of knowledge enables him to dip into any part of the business and provide valuable support in assessing client needs, project planning, resourcing and measurement. Having been a keen youth football coach, he is fully aware of the need for good teamwork to bring success.

Steve has been driving strategic change and Lean implementation for over 30 years, setting up Jigsaw Business Improvement Services in 2009. With a background in the automotive, manufacturing, engineering, transport and renewable energy sectors, he has delivered major change initiatives across Europe, North America and the Far East improving performance and bottom-line return.

Having formally trained and undertaken a mentorship with a Toyota Sensei, Steve is a strategic thinker with a natural problem-solving ability. He has both the skills and experience to have genuine insight and advise clients of the most appropriate solution to their challenge.

A car and motorsport enthusiast, Steve will ensure he gets maximum performance from the team and back up resources using the latest tools and technologies.