Our expertise in solar PV & battery energy storage repair

Systems that use photovoltaic technology can be complex to maintain and repair. Fortunately, Jigsaw Business Group has a wealth of experience providing support for commercial PV systems. We understand how serious a loss of energy efficiency can be for home owners, businesses and customers, which is why we have significant resources available for the repair of various solar PV systems.

Faults in PV components can be caused by environmental conditions, component failure, third party interference, and other unforeseen issues. The Jigsaw Business Group offers responsive solar PV and BESS repair so our clients systems are off line for the minimum period of time possible..

Partners

Restore system productivity

Our solar PV repair services are tailored to our client’s needs. We take into account how your solar panels and batteries are connected, as well as mounting structures. This allows our expert technicians to take a targeted approach when repairing your PV system. The result is that our PV solar repair services have a quick turnaround time to get your generating productivity back to where it should be.

The Jigsaw Business Group takes an active interest in delivering the best outcome for our client’s. As a result, we’re not only repairing your systems, we’re restoring them to their proper level of functionality. If a member of our team notices a solar PV panel or battery is not achieving maximum efficiency, they’ll report this and take the necessary steps to remedy the situation.

Testimonial

“Hi Michelle, I just wanted to say that you and the guys who installed the battery this week have been absolutely excellent. Your communication and chase ups were excellent. The guys installing were also great, and that they did it a day earlier really helped me out. It’s a massive heavy weight thing, and it was in a bit of an awkward space, but they managed it, stopped till late till it was done, and took away all the boxes and rubbish. Can’t thank you enough!”

Our repair services

The first step in our solar PV repair services is to identify what the issue or fault is that warrants repairing. Due to the complex nature of PV technology, often a fault in just one part of the system can result in significant loss of generated power. Once the fault is identified our service technicians then target this specific area so your systems can be restored as quickly and efficiently as possible. These initial visual and system diagnostic checks are more akin to our maintenance services, which serves as a preventative measure.

Once a member of our team has used their skills and industry knowledge to locate the cause of the system failure, a repair plan can be put into motion. This can involve:

Replacing the generation meter

Replacing a faulty miniature circuit breaker (MCB)

Re-setting a tripped MCB

Replacing the AC or DC isolator

Reconnect hardware for monitoring to wireless connection

Replacing the generation meter

Replacing a faulty miniature circuit breaker (MCB)

Re-setting a tripped MCB

Replacing the AC or DC isolator

Reconnect hardware for monitoring to wireless connection

Note that repair services will vary depending on the nature of the fault. For instance, solar PV battery and solar PV inverter repair will target the mentioned components. Whereas a tripped breaker requires testing the current of the system.

Benefits of solar PV repair

Our solar PV system repair services are designed to restore existing assets to their expected functionality. This helps avoid prolonged disruption to your business’s operations, which can be costly. Furthermore, repair services can be beneficial even if your system is still generating electricity, as it leads to greater energy efficiency. The use of renewable energy measures such as solar panels can create the following benefits:

Increase efficiency of renewable energy.
Minimal disruption from power outages thanks to stored backup power.
Decrease running expenses.
Mitigate business risk.

Solar PV Repair Case Study

Project Summary

Product: PV system

Service: Synergy units upgrade

The Challenge

The Customer needed to upgrade already installed commercial PV systems across the UK.
Speed, efficiency, quality and cost were the key targets of the campaign.
The nature of the work required both internal and roof access across various sites and the customer enquired about most cost-effective way that Jigsaw could provide this.

The Solution

Jigsaw provided complete service package which included transportation and storage of additional devices, end-customer care and digital evidence of before/after condition of the system.
Using the planning and execution skills from our Consultancy business we were able to design an efficient, cost-effective process to manage the campaign.
Utilising Jigsawsafe® digital link, the team sent pre-visit assessment surveys to end-customers thus validating the conditions of the product and access to it.
Performing to strict standard operation instructions embedded digitally in Jigsawsafe® forms, we were able to ensure the work is done according to SolarEdge’s instructions and provide digital evidence that work was completed successfully.

Why Jigsaw Business Group?

A proven track record with a team possessing real industry experience with empathy to support businesses accordingly, understanding individual pain points;
A progressive company delivering premium level support services working in strict adherence with robust in-house best practices in accordance with all industry standards.

Key Achievements

2037 installations across the UK
Overall execution speed was declared best-in-class among all Service Partners in Europe

Other Case Studies

LG Energy Solutions

Product: Battery Energy Storage System

Service: Software upgrade and replacement

The Customer needed to upgrade already installed commercial PV systems across the UK.
Speed, efficiency, quality and cost were the key targets of the campaign.
The nature of the work required both internal and roof access across various sites and the customer enquired about most cost-effective way that Jigsaw could provide this.

Jigsaw provided complete service package which included transportation and storage of additional devices, end-customer care and digital evidence of before/after condition of the system.
Using the planning and execution skills from our Consultancy business we were able to design an efficient, cost-effective process to manage the campaign.
Utilising Jigsawsafe® digital link, the team sent pre-visit assessment surveys to end-customers thus validating the conditions of the product and access to it.
Performing to strict standard operation instructions embedded digitally in Jigsawsafe® forms, we were able to ensure the work is done according to SolarEdge’s instructions and provide digital evidence that work was completed successfully.

A proven track record with a team possessing real industry experience with empathy to support businesses accordingly, understanding individual pain points;
A progressive company delivering premium level support services working in strict adherence with robust in-house best practices in accordance with all industry standards.